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Technical & Sales Support

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Accounts Support

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After hours support

Although we do not have a support desk running after hours, we do have technicians standing by to assist with support issues. After hours support can be obtained in the following two ways:

  1. Send an email to support@truenw.co.za with your account details and as clear a description of the issue at hand. This is the best way to communicate as multiple agents get these messages.
  2. Send a SMS to 076 464 7504 with the same info as above.

We will respond to your request as soon as possible.

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