About us

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About us

True Communications is an Information and Communication Technology (ICT) Company. We focus on providing Internet and Telephone connectivity and services primarily by connecting clients to our own Wide Area Network (WAN). This WAN comprises of large sections of wireless access in rural areas, as well as fibre access in metro type ares.

Our network covers around 50 000 square kilometers including towns like Ventersdorp, Boskop, Boons, Derby, Koster, Swartruggens, Coligny, Biesiesvlei, Lichtenburg, Mafikeng, Ottoshoop, Lehurutse, Zeerust, Sannieshof, Ottosdal, Wolmaransstad, Delareyville, Migdol, Vryburg, Stella, Ganyesa, Piet Plessis, Tosca, Pomfret, Hartswater, Jan Kempdorp, Warrenton and surrounding areas.

Our administrative base and NOC is in Ventersdorp. We do however have five POPs placed strategically in Ventersdorp, Lichtenburg, Zeerust, Warrenton and Vryburg respectively, from where we connect our clients to the Internet, and where we terminate our Telephone services. The three POPs each have L2 connectivity to Teraco Data Environments in Isando, Johannesburg, where we peer at NAPAfrica and plug into the Internet Backbone. The POPs are also linked to each other internally within our network, as well as externally through Teraco to provide fail over redundancy to ensure maximum uptime.

We are a values based business believing:

– In teamwork and a commitment to team relationships
– That good decisions come from collaboration
– In doing everything thoroughly
– In being creative and taking time to think
– That faithfulness leads to growth
– That superior service should describe how we operate

We are proud to have become part of the Herotel Alliance as of 15 May 2018. This decision was made after a process of more than a year. We believe this to be the best move for TrueComm’s future and will ensure the longevity of the business as well as ongoing exceptional customer service.

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